Our privacy policy

Terptastic, located at Dirk Hoogenraadstraat 23, 2586TB Den Haag, is responsible for the processing of personal data as set out in this privacy statement.

Contact details:
Dirk Hoogenraadstraat 23, 2586TB The Hague, The Netherlands

Personal data that we process

Terptastic processes your personal data because you use our services and/or because you provide us with this data yourself. Below you will find an overview of the personal data we process:

  • First and last name
  • Address details
  • Telephone number
  •  E-mailadres
  • Bank account number
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have permission from
parents or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in the online activities
of their children’s online activities in order to prevent data about children being collected without parental permission. If you are convinced that we
collected personal data about a minor without that consent, please contact us at and we will
we will delete this information.

For what purpose and on the basis of which grounds do we process personal data?

Terptastic processes your personal data for the following purposes:

  • Processing your payment
  • To be able to call you or send you an e-mail if this is necessary to provide our services
  • To deliver goods and services to you
  • Terptastic also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making

Terptastic is responsible for making decisions on the basis of automated processing that can have (significant) consequences for people. These are decisions made by computer programs or systems, without the involvement of a person (for example, an employee of Terptastic) is involved. Terptastic uses the following computer programmes or systems: WooCommerce and Mollie Payments.

How long we store personal data

Terptastic bewaart uw persoonsgegevens niet langer dan strikt nodig is om de doelen te realiseren waarvoor uw gegevens worden verzameld. Wij hanteren de volgende bewaartermijnen voor de volgende (categorieën) van persoonsgegevens: #retention_periodc

Sharing of personal data with third parties

Terptastic only provides to third parties and only if this is necessary for the execution of our agreement with you or to meet a legal obligation.

Cookies, or similar technologies, that we use

Terptastic does not use cookies or similar technologies.

Viewing, modifying or deleting data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by our company and you have the right to data portability. personal data by our company and you have the right to data portability. This means that you can submit a request to us to save the personal data we have on you in an electronic format. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organisation named by you.

Do you wish to exercise your right to object and/or right of data portability or if you have any other questions/remarks about the data processing, please send a specified request to

To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. request. In this copy, please include your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Burgerservicenummer (BSN). This is to protect your privacy. Terptastic will respond to your request as soon as possible, but in any case within four weeks. respond to your request.

Terptastic would also like to inform you that you have the possibility to lodge a complaint with the national supervisory authority, the Autoriteit Personal Data Authority. You can do so via the following link:

How we secure personal data

Terptastic takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via

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